Customer Service Representative

1 month ago


Canada Farm Boy Inc. Full time
Job Description

Job Summary: We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Farm Boy Inc. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, processing customer transactions, and maintaining a clean and safe shopping environment.

Key Responsibilities:

  • Customer Service: Provide superior customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Transaction Processing: Process customer transactions accurately and efficiently, including handling cash, credit card, and debit card payments.
  • Store Maintenance: Maintain a clean and safe shopping environment by restocking shelves, sweeping and mopping floors, and performing other tasks as needed.
  • Teamwork: Work collaboratively with other team members to achieve sales goals and provide excellent customer service.

Requirements:

  • Customer Service Skills: Excellent customer service skills, with the ability to handle difficult customers in a professional manner.
  • Communication Skills: Strong communication skills, with the ability to effectively communicate with customers and team members.
  • Mathematical Skills: Basic mathematical skills, with the ability to accurately handle cash and process transactions.
  • Availability: Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.

What We Offer:

  • Competitive Pay: Competitive hourly wage and opportunities for overtime pay.
  • Benefits: Comprehensive benefits package, including health, dental, and vision insurance.
  • Opportunities for Advancement: Opportunities for advancement to leadership roles and career growth within the company.


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