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Financial Services Representative
2 months ago
This is a versatile and varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and colleagues.
Key Responsibilities- Greet clients and answer questions
- Help clients use our banking applications and ABM
- Listen to clients' needs and resolve situations that may be complex
- Give advice and offer transaction solutions for Personal Banking clients
- Demonstrate the ability to build lasting business relationships
- Ensure client satisfaction and engagement
- Refer your clients to specialist partners for specific needs
- Ensure adherence to compliance and risk management rules
The branch is open one evening per week until 6:00. This position reports to the Customer Service Manager and the Branch Manager. Every day, you will work with a team of experts specializing in investment, credit, mortgage financing and more.
What We Offer- Competitive compensation
- A wide range of flexible benefits
- Health and wellness program
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Opportunities to get involved in community initiatives
- Telemedicine service
- Virtual sleep clinic
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments.