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Retail Operations Lead

3 months ago

Amherst, Canada Eclipse Stores Inc Full time

Eclipse Stores Inc. is seeking a dedicated and experienced Retail Operations Lead to join our team.

As a Retail Operations Lead, you will play a vital role in the day-to-day management of our retail store. Your responsibilities will encompass overseeing sales operations, ensuring smooth inventory control, and guiding our team of sales associates to deliver exceptional customer service.

  • Lead and Develop Sales Associates: Provide training and mentorship to sales associates, fostering a positive and productive work environment.
  • Drive Sales Performance: Implement strategies to maximize sales and achieve store targets, leveraging product knowledge and effective customer engagement techniques.
  • Inventory Management: Oversee inventory control procedures, ensuring accurate stock levels and efficient replenishment processes.
  • Customer Service Excellence: Cultivate a culture of exceptional customer service, addressing inquiries promptly and resolving issues effectively.
  • Operational Efficiency: Manage cash register operations, maintain store cleanliness and organization, and ensure adherence to company policies and procedures.

We are looking for an individual with a passion for retail, strong leadership skills, and a commitment to delivering outstanding customer experiences. If you possess the necessary qualifications and thrive in a fast-paced environment, we encourage you to apply.