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Administrative Coordinator

1 month ago


Pickering, Ontario, Canada NKD WAX AND LASER CLINIC Full time
Job Title: Administrative Assistant

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at NKD WAX AND LASER CLINIC. As an Administrative Assistant, you will play a vital role in ensuring the smooth operation of our office.

Key Responsibilities:
  • Coordinate the flow of information within the team to ensure seamless communication and collaboration.
  • Direct and control daily operations, including planning and organizing tasks, setting priorities, and managing deadlines.
  • Evaluate daily operations to identify areas for improvement and implement changes as needed.
  • Motivate staff to achieve their best performance and provide guidance and support when needed.
  • Open and distribute mail and other materials, and maintain accurate records of correspondence.
  • Plan and organize daily operations, including scheduling appointments, managing calendars, and coordinating travel arrangements.
  • Train staff on new procedures and policies, and provide ongoing support and guidance.
  • Establish and implement policies and procedures to ensure compliance with company standards and regulations.
  • Record and prepare minutes of meetings, seminars, and conferences, and maintain accurate records of decisions and actions.
  • Determine and establish office procedures and routines to ensure efficiency and productivity.
  • Oversee the classification and rating of occupations, and ensure that all tasks are accurately categorized and prioritized.
  • Schedule and confirm appointments, and manage calendars to ensure that all meetings and events are properly coordinated.
  • Manage training and development strategies to ensure that staff have the necessary skills and knowledge to perform their jobs effectively.
  • Answer telephone and relay telephone calls and messages, and provide excellent customer service to internal and external clients.
  • Oversee the analysis of employee data and information, and provide insights and recommendations to management.
  • Answer electronic enquiries, and provide timely and accurate responses to all inquiries.
  • Oversee the development of communication strategies to ensure that all stakeholders are informed and engaged.
  • Respond to employee questions and complaints, and provide support and guidance to resolve issues.
  • Order office supplies and maintain inventory to ensure that all necessary materials are available.
  • Liaise with management, union officials, and HR consultants to ensure that all policies and procedures are up-to-date and compliant.
  • Organize staff consultation and grievance procedures to ensure that all employees have a voice and are heard.
  • Arrange travel, related itineraries, and make reservations to ensure that all business trips are properly coordinated.
  • Greet people and direct them to contacts or service areas, and provide excellent customer service to all visitors.
  • Set up and maintain manual and computerized information filing systems to ensure that all records are accurate and up-to-date.
  • Type and proofread correspondence, forms, and other documents to ensure that all written communication is accurate and professional.
  • Perform data entry to ensure that all records are accurate and up-to-date.
  • Provide customer service to internal and external clients, and ensure that all inquiries are responded to in a timely and accurate manner.
  • Work with the marketing department to understand and communicate marketing messages to the field, and ensure that all marketing materials are accurate and up-to-date.
  • Maintain and manage digital databases to ensure that all records are accurate and up-to-date.
  • Perform basic bookkeeping tasks to ensure that all financial records are accurate and up-to-date.
  • Conduct performance reviews to ensure that all employees are meeting their performance goals and objectives.
  • Evaluate work environments, programs, and procedures to control, eliminate, and prevent disease or injury, and ensure that all employees are working in a safe and healthy environment.
  • Supervise office and volunteer staff to ensure that all tasks are completed accurately and efficiently.
Work Conditions and Physical Capabilities:
  • Ability to work independently and as part of a team.
  • Fast-paced environment with multiple priorities and deadlines.
  • Work under pressure to meet deadlines and achieve goals.
  • Attention to detail to ensure accuracy and quality of work.
  • Repetitive tasks and large workload.
Personal Suitability:
  • Ability to multitask and prioritize tasks effectively.
  • Excellent oral and written communication skills.
  • Flexibility to adapt to changing priorities and deadlines.
  • Team player with excellent interpersonal skills.
  • Accurate and reliable with a strong attention to detail.
  • Client-focused with excellent customer service skills.
  • Reliable and dependable with a strong work ethic.
  • Accountable and responsible for own actions and decisions.
  • Dependable and trustworthy with a strong sense of integrity.
  • Due diligence and a strong commitment to quality and excellence.
  • Quick learner with a strong desire to learn and grow.
Experience:
  • 1 year to less than 2 years of experience in an administrative role.