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Content Manager

2 months ago

Kitchener, Ontario, Canada Cineplex Full time
{"Job Title: Content Coordinator

About the Role:

The Content Coordinator will play a key role in managing content needs across CDM clients. This involves working collaboratively with various teams to manage and deliver day-to-day content scheduling and updates. The successful candidate will be responsible for planning and accurate trafficking of content for multiple clients, coordinating with internal teams, and communicating with clients as needed.

Key Responsibilities:

  • Develop strong relationships with Account Management, Creative, Support, and Project Management teams
  • Plan and accurately traffic content for multiple clients
  • Coordinate with internal teams through the life cycle of projects
  • Communicate with clients on an as needed basis
  • Ensure content and network readiness for new installations
  • Document all day-to-day details as client content needs evolve
  • Scope effort for small to medium-sized projects
  • Quality assure all content files, including playback validation and programming verification
  • Respond to day-to-day content inquiries in a timely manner
  • Accurately track, input, and maintain business knowledge information for client networks and individual locations
  • Manage pricing and calorie information as needed
  • Host mass data changes across small and large networks
  • Peer review and approve changes
  • Assist Content Delivery Managers to perform QA process and validation of all new platforms and special projects
  • Triage content ticket escalations
  • Work with CSD and Dev Ops through escalations
  • Communicate resolution and root cause to internal managers

Requirements:

  • University or College Degree in a relevant discipline
  • 1-3 years of experience in a similar role at an advertising agency, digital marketing, and/or media agency
  • Knowledge of digital signage, experiential, and/or digital marketing, digital media, or media sales is an asset
  • Sense of urgency and ability to handle and prioritize multiple projects
  • Strong problem-solving and troubleshooting skills
  • Effective written, oral, and presentation skills
  • Proactive, motivated, and resourceful individual
  • Detail-oriented and aptitude for technology
  • Open to after-hours work, if needed, for new client experience launches
  • Moderate to advanced skills in Microsoft Excel and Microsoft PowerPoint is an asset

About Cineplex:

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable. While we appreciate all interest, only those candidates selected for an interview will be contacted.

Accessibility:

Cineplex is committed to providing an inclusive and accessible work environment. If you require accommodations during the recruitment process, please let us know and we will work with you to meet your needs.