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Store Director

2 months ago

Mississauga, Ontario, Canada LABEL PLUS GRAPHIC INC. Full time
About the Role

We are seeking a highly skilled and experienced Store Operations Manager to join our team at LABEL PLUS GRAPHIC INC. As a key member of our retail operations team, you will be responsible for overseeing the daily operations of our store, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities
  • Operational Management
    • Direct and control daily store operations to meet sales and customer service goals.
    • Evaluate daily operations to identify areas for improvement and implement changes as needed.
    • Plan and organize daily store operations to ensure seamless execution.
  • Staff Management
    • Manage and supervise store staff, including hiring, training, and performance evaluations.
    • Assign duties and responsibilities to staff members to ensure effective use of resources.
  • Merchandise Management
    • Locate, select, and procure merchandise for resale, ensuring that it meets company standards.
  • Marketing and Sales
    • Develop and implement marketing strategies to drive sales and customer engagement.
  • Financial Management
    • Plan budgets and monitor revenues and expenses to ensure financial stability.
  • Human Resources
    • Determine staffing requirements and recruit, hire, and supervise staff as needed.
    • Conduct performance reviews and provide feedback to staff members.
  • Customer Service
    • Resolve customer complaints and issues in a timely and professional manner.
Requirements
  • Education
    • College or CEGEP diploma required.
  • Experience
    • At least 7 months to less than 1 year of experience in a retail operations role.
  • Skills
    • Excellent communication and interpersonal skills.
    • Strong leadership and management skills.
    • Ability to work in a fast-paced environment and adapt to changing circumstances.
    • Proficiency in Microsoft Office and other retail software applications.
Personal Suitability
  • Adaptability
  • Efficiency
  • Hardworking
  • Proactive
  • Quick learner
  • Time management
  • Client focus
  • Flexibility
  • Organized
  • Patience
  • Resourcefulness
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 hours per week