Group Benefits Service Relationship Specialist
3 weeks ago
Description
The Group Benefits Service Relationship Specialist plays a critical role in representing Manulife externally with existing and potential corporate clients, as well as key Advisor Firms and Partners. This role requires advanced knowledge of the corporate space to accelerate growth in our book of business, perform tasks required, and be proficient in retaining corporate clients.
Key Responsibilities:
- Support Distribution partners in the acquisition of new business, participate in finalist presentations and implementation meetings, and assist internal partners in acquiring new business by serving as a liaison.
- Advise clients on Manulife's Group Benefits services, provide expertise on digital experience, and drive results by reviewing special requests and promoting products and services based on client needs.
- Educate clients on Group Benefits products and services, deliver presentations to employee groups, and lead customer workshops and training on product updates and new features.
Shared Responsibilities:
Collaborate with a team of Account Executives and work with new Service Relationship Specialists to ensure a smooth transition and successful representation of Manulife Group Benefits Services on the corporate market.
Requirements:
- Extensive Group Benefits knowledge and experience.
- In-depth knowledge and understanding of Group Benefits products and services.
- Building and strengthening existing client and consultant/advisor relationships.
- Proven ability to take initiative, be a strong self-manager, and display integrity.
Competencies:
- Proven ability to determine business priorities, meet goals, manage high volumes of work.
- Excellent analytical, problem-solving, interpersonal, organizational, and time management skills.
- Negotiation and influencing skills are paramount.
Decision Authorities:
- This role directly impacts the Sales, Profitability, and Persistency of the overall Distribution offices.
- Keeping existing clients by ensuring any potential service issues are resolved promptly and putting checks in place to prevent issues from reoccurring.
Key Challenges:
- Handling high volumes of work within tight time frames and balancing challenging priorities.
- Working with many Advisors/Consultants and Account Executives and balancing their demands, needs, and expectations.
Working Conditions:
- Occasional travel will be required within your region to Client Meetings, Wellness Fairs, Employee Sessions.
- This role will occasionally require working outside traditional business hours to meet client needs.
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Group Benefits Service Relationship Specialist
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Toronto, Ontario, Canada Manulife Full timeJob DescriptionThe Service Relationship Specialist role represents Manulife externally with existing and potential corporate clients, as well as our key Advisor Firms and Partners. This role requires advanced skillset in the corporate space to accelerate growth in our book of business, perform tasks required, and be proficient in retaining corporate...
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Group Benefits Service Relationship Specialist
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Toronto, Ontario, Canada Manulife Full timeJob DescriptionThe Service Relationship Specialist role represents Manulife externally with existing and potential corporate clients, as well as our key Advisor Firms and Partners. This role requires advanced skillset in the corporate space to accelerate growth in our book of business, perform tasks required, and be proficient in retaining corporate...
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Toronto, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full timeJob Title: Group Benefits Service Relationship SpecialistCompany 1 - The Manufacturers Life Insurance Company is seeking a highly skilled Group Benefits Service Relationship Specialist to join our team. As a key member of our Group Benefits team, you will be responsible for building and maintaining strong relationships with our corporate clients, providing...
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Toronto, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full timeJob Title: Group Benefits Service Relationship SpecialistJob Summary:The Group Benefits Service Relationship Specialist plays a critical role in representing Manulife externally with existing and potential corporate clients, as well as key Advisor Firms and Partners. This role requires advanced skillsets in the corporate space to accelerate growth in our...
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Toronto, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full timeJob Title: Group Benefits Service Relationship SpecialistJob Summary:The Group Benefits Service Relationship Specialist plays a critical role in representing Manulife externally with existing and potential corporate clients, as well as key Advisor Firms and Partners. This role requires advanced skillsets in the corporate space to accelerate growth in our...
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Toronto, Ontario, Canada Company 1 - The Manufacturers Life Insurance Company Full timeJob Title: Group Benefits Service Relationship SpecialistAbout the Role:The Group Benefits Service Relationship Specialist plays a vital role in representing Company 1 - The Manufacturers Life Insurance Company externally with existing and potential corporate clients, as well as our key Advisor Firms and Partners. This client-facing role requires advanced...
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