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Food Service Supervisor

2 months ago

Bonnyville, Canada SRA Bonnyville Restaurants Ltd Full time
Job Summary

SRA Bonnyville Restaurants Ltd is seeking a highly skilled Food Service Supervisor to join our team. As a key member of our restaurant staff, you will be responsible for ensuring the highest level of customer satisfaction and quality of service.

Key Responsibilities
  • Supervise and Coordinate Staff

Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.

Train and Develop Staff

Train staff in job duties, sanitation and safety procedures, and provide ongoing support and guidance to ensure they have the skills and knowledge needed to succeed in their roles.

Quality Control

Ensure that food and service meet quality control standards, and take corrective action when necessary to maintain the highest level of quality.

Customer Service

Address customers' complaints or concerns in a professional and courteous manner, and take steps to resolve issues promptly and efficiently.

Reporting and Administration

Prepare and submit reports as required, and maintain accurate records of staff performance and customer feedback.

Work Environment

The successful candidate will work in a fast-paced environment, standing for extended periods and working in a team-oriented setting.

Requirements
  • Education

Secondary (high) school graduation certificate is required.

Work Experience

7 months to less than 1 year of experience in a food service environment is preferred.

Language

Fluency in English is required.

Work Schedule

40 hours per week, with flexibility to work varied shifts as required.