Product Owner

1 month ago

Toronto, Ontario, Canada Zurich Insurance Company Full time
About the Role

Zurich Canada is seeking a Product Owner to join our team and take ownership of our existing Middle Market Property & Casualty Insurance Platform.

Key Responsibilities
  • Develop and maintain a deep understanding of the market, competition, and customer needs to inform product strategy and prioritization.
  • Collaborate with stakeholders, including business users, clients, and internal teams, to gather feedback and input on product features and enhancements.
  • Prioritize the backlog based on business value, customer impact, and stakeholder input, considering factors such as market demand, strategic objectives, and regulatory requirements.
  • Conduct regular backlog grooming sessions with stakeholders to review and refine user stories, ensuring they align with business goals and stakeholder needs.
  • Work closely with Middle Market Technical Underwriting team and other stakeholders to understand their priorities and communicate how those priorities are reflected in the product roadmap.
  • Continuously evaluate and reprioritize the backlog based on changing business needs, customer feedback, and stakeholder input.
  • Clearly communicate the rationale behind backlog prioritization decisions to stakeholders, ensuring transparency and alignment.
  • Conduct regular user testing and gather feedback to drive continuous improvement of the platform's usability and functionality.
  • Collaborate with the development team to break down high-level epics into smaller, manageable user stories, ensuring they address stakeholder requirements.
  • Ensure that the development team has a clear understanding of the user stories, acceptance criteria, and stakeholder expectations.
  • Regularly review and monitor progress against the backlog, identifying and addressing any bottlenecks or impediments that may arise.
  • Monitor product performance and user engagement metrics, identifying areas for improvement and implementing necessary updates.
  • Act as the subject matter expert for the insurance platform, providing guidance and support to internal teams and external stakeholders as needed.
Requirements
  • Bachelors Degree and 8 or more years of experience in the Property & Casualty Insurance industry.
  • OR High School Diploma or Equivalent and 10 or more years of experience in the Property & Casualty Insurance industry.
  • Proven experience as a Product Owner or similar role in the Property & Casualty Insurance industry.
  • Deep understanding of Middle Market Property & Casualty Insurance products and services.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.
  • Experience working in an Agile development environment.
  • Ability to work independently and manage multiple priorities.
About Zurich

Zurich is a leading global insurance company that is passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work, and we want our employees to be reflective of the communities in which we live and work. Our DIEB initiatives are creating an environment where everyone feels welcome.

We have a collaborative culture where diversity of thought is valued. We value your input and strive to give our employees the tools they need to make an impact.

We care about our employees' well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.

We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.

We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.

We are committed to continuous improvement, and offer access to a comprehensive range of training and development opportunities.

We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.

We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto's Top Employers and to have received Insurance Business Canada's 5-Star Diversity, Equity and Inclusion Award.

Make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.

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