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Guest Services Supervisor

3 months ago

Hamilton, Ontario, Canada Accor Hotels Full time

Company Overview

Why choose Accor?

At Accor, we are more than just a global leader in hospitality. We embrace individuality and offer a variety of roles that align with your unique personality. Our commitment to your growth and development ensures that your work is meaningful, allowing you to explore the endless opportunities that Accor has to offer. Every chapter of your career journey is yours to shape, and together we can envision the future of hospitality.

Discover the lifestyle that awaits you at Accor.

We are dedicated to fostering an inclusive environment and strive to attract, recruit, and promote diverse talent.

Enjoy employee benefits such as a card that provides discounted rates at Accor properties worldwide.

Participate in learning programs available through our Academies.

Make a positive impact through our Corporate Social Responsibility initiatives like Planet 21.

Engage in work that you are passionate about, care for the environment, and challenge conventional practices.

#BELIMITLESS

Position Overview

As a Guest Services Supervisor, you will embody the essence of delivering an outstanding guest experience. Your dedication to guest satisfaction will begin from the moment they arrive until their departure. Working closely with our VIP clientele, you will ensure the highest standards of service are maintained every day.

Key Responsibilities

  1. Exhibit a service-oriented attitude that is essential for success.
  2. Prior experience in a similar supervisory position is advantageous.
  3. Familiarity with Opera or a comparable system is preferred.
  4. Possess strong interpersonal skills and problem-solving capabilities, leading by example.

Additional Insights

A supportive team is ready to assist you in this role.