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Edmonton, Alberta, Canada Cobalt Full timeJoin Our Team as a Reserve EngineerCobalt Robotics is seeking a skilled Reserve Engineer to join our team. As a Reserve Engineer, you will be responsible for providing top-notch customer service to our clients, serving as our "boots on the ground" and part of our rapid-response field-operations team in the event of a hardware failure at a client site.Key...
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Robotics Engineer
2 months ago
Cobalt Robotics is a cutting-edge technology company that utilizes a combination of human expertise, robotic technology, and innovative solutions to effectively resolve security incidents. Our dedicated team patrols and monitors sites 24/7 to proactively prevent break-ins, identify significant leaks, and provide our customers with visibility over their space, their assets, and their data.
Our team is composed of renowned technologists and security professionals and is backed by world-class investors. We are committed to excellence in engineering, passion for progress, and dedication to our customers.
About the RoleThe Reserve Engineer (RE) is a critical member of our rapid-response field-operations team, responsible for providing top-notch customer service and ensuring the smooth operation of our robots. This role requires a strong understanding of computer hardware and the ability to communicate effectively with technical and non-technical teammates.
Key Responsibilities- Learn and master our robot hardware to provide expert-level service and maintenance.
- Communicate with teammates and clients to resolve hardware failures and complete field projects.
- Ensure timely and safe resolution of hardware failures on our robots.
- Assist with field operation projects and new robot deployments as needed.
- Be dispatched to client sites to resolve hardware failures and complete tasks.
- Strong understanding of computer hardware and small electrical components.
- Excellent communication and collaboration skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Availability to work a flexible schedule, including days, evenings, and weekends.
- Presentable and comfortable speaking to clients from Fortune 100 & 500 companies.
- Experience with robotics and computer hardware.
- Experience working in a fast-paced startup environment.
- Associate degree or higher in a relevant field.
Cobalt Robotics is an equal opportunity employer and values diversity at our company. We do not discriminate against the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
