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Bilingual Program Coordinator

2 months ago


Québec, Quebec, Canada BioScript Solutions Full time
Job Summary

This role is responsible for managing patient reimbursement projects and cases assigned to them. The Program Coordinator will work independently with a remote team to coordinate and manage all aspects required to obtain prescription drug coverage for patients.

Key Responsibilities
  • Coordinate and manage patient cases to obtain prescription drug coverage
  • Act as the primary point of contact for physicians to enroll patients into a managed program
  • Establish and maintain relationships with clinics and physicians
  • Coordinate cases with insurance companies, physician offices, and healthcare professionals to maximize reimbursement solutions
  • Acquire knowledge of public and private funding mechanisms
  • Assist physicians and staff with patient support program forms and drug reimbursement forms
  • Act as the main resource for NavieGo to request missing information from physician offices, pharmacies, and healthcare providers
  • Respond promptly and professionally to physician enrollment requests
Requirements
  • Bilingualism in English and French is required
  • Ability to handle a high caseload in a fast-paced environment
  • Minimum of 2 years experience in customer service
  • Strong proficiency in Microsoft and Google applications
  • Professional telephone manner
  • Ability to organize time, set priorities, and multitask
  • Strong communication and interpersonal skills
  • Ability to work independently and in a team environment
  • High attention to detail
About BioScript Solutions

BioScript Solutions is a company that offers patient reimbursement services. We are committed to helping patients access their treatments and providing excellent customer service.