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Quality Assurance Manager

2 months ago

London, Ontario, Canada Chick-fil-A Full time
{"title": "Quality Supervisor", "description": "Join Our Team as a Quality Supervisor

At Chick-fil-A of Wharncliffe & Wonderland, we are seeking a highly motivated and detail-oriented Quality Supervisor to oversee and champion growth and continuous development within kitchen operations. As a Quality Supervisor, you will be responsible for ensuring consistent high-quality, craveable food and service, exceeding Chick-fil-A quality requirements to our guests all day every day.

Key Responsibilities:
  • Perform self-assessments for quality and daily safety assessments twice daily;
  • Coach all kitchen leaders and team members on speed, attention to detail, cleanliness, and food safety;
  • Manage effective and efficient inventory and ordering;
  • Ensure proper receiving and accounting of inventory end-of-month counts and input;
  • Maintain accurate transfer logs;
  • Schedule boards, prep, and receiving and setting up daily;
  • Lead daily kitchen team huddles and one-on-one coaching sessions;
  • Align daily kitchen practices with business vision and annual thematic goal;
  • Improve profitability by lowering food gap.
What We Offer:
  • Flexible Hours - We will try to arrange your work schedule around your commitments;
  • Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends;
  • Work Directly With A Chick-fil-A Operator - Our Operators invest time in their employees, teaching them important business skills for the future;
  • Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills;
  • It's a Great Place to Work - Our team members are highly valued and enjoy working at Chick-fil-A.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

Requirements:

  • High School Diploma and equivalent;
  • Food Handler Certification;
  • Self-motivated, adaptable, and a consistent high performer;
  • Excellent project and time management skills;
  • Strategic thinker, goal-oriented, tech savvy, and results-oriented;
  • Ability to stand for long periods of time, with the ability to manage repetitive motions and actions throughout shifts;
  • Strong communication and interpersonal skills, passionate about building professional relationships with guests and employees;
  • Demonstrates care by stewarding a culture to contribute, and has a sincere desire to serve others;
  • Accurate, meticulously detail-oriented, and keenly observant;
  • Follows direction precisely with a positive attitude;
  • Punctual, dependable, and demonstrates sound judgement;
  • Maintains professional hygiene and appearance;
  • Open to new ideas and change.
"}