Optician - Thunder Bay, ON

4 weeks ago

Thunder Bay, Ontario, Canada EssilorLuxottica Full time

Job Summary

The Licensed Optician is responsible for delivering an exceptional customer experience, fostering customer retention, and promoting outstanding associate/doctor satisfaction.

Main Responsibilities

  • Drive profitable store sales by fostering a retail selling culture and practicing effective retail sales skills.
  • Develop professional business relationships with other Associates and Doctors.
  • Fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames, including recommending specific lenses, lens coatings, and frames to suit customer needs.
  • Assists with ensuring each store is effectively merchandised and presented according to Planogram and other Company standards.
  • Ensures high quality through accurate measurements, correct pricing, POS entry, and realistic delivery time quotes.
  • Maximizes Managed Vision Care relationships and sales opportunities.
  • Assists with the timely implementation of approved Marketing programs by executing marketing programs and initiatives, and company standards for signage and promotions.

Requirements

  • High School Diploma or equivalent.
  • State licensure or certification by a nationally-recognized opticianary association as an optician.
  • Experience and results with a retail or customer service establishment.
  • Ability to sell through use of sales skills and accountability for sales results.
  • Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business.
  • Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor, and host relationships.
  • Success in store merchandising and attention to detail.
  • Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.

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