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Culinary Services Supervisor

2 months ago

Toronto, Ontario, Canada Tim Hortons Full time
Job Overview

As a Food Services Supervisor at Tim Hortons, you will play a vital role in ensuring the smooth operation of our culinary services. Your leadership will guide our team in delivering exceptional food quality and service.

Key Responsibilities
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: A minimum of 7 months to less than 1 year in a supervisory role within the food service industry.
Core Duties
  • Develop and implement effective methods to meet work schedules.
  • Oversee and coordinate the activities of staff responsible for food preparation and portioning.
  • Provide training to staff on job responsibilities, sanitation practices, and safety protocols.
  • Assess and estimate the ingredients and supplies necessary for meal preparation.
  • Recruit and hire food service personnel.
  • Ensure compliance with quality control standards for food and service.
  • Prepare budget forecasts and cost estimates.
  • Address and resolve customer complaints or concerns promptly.
  • Maintain accurate records of inventory, repairs, sales, and waste management.
  • Compile and submit detailed reports as required.
  • Prepare food order summaries for the culinary team.
  • Possess a thorough understanding of the establishment's culinary offerings.
  • Supervise the assembly of meal trays and the delivery of food service trolleys.
  • Establish and manage work schedules for the team.
Personal Attributes
  • Strong client focus and commitment to service excellence.
  • Adaptability and flexibility in a dynamic work environment.
  • Ability to work collaboratively as part of a team.
  • Demonstrated initiative and proactive problem-solving skills.
Work Environment
  • This is a permanent position with a commitment of 40 hours per week.
  • The primary language of work is English.