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Store Director

2 months ago


Mississauga, Ontario, Canada Promoguyz Full time
About the Role

We are seeking a highly motivated and experienced Store Operations Manager to join our team at Promoguyz. As a key member of our retail operations team, you will be responsible for overseeing the daily operations of our store, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities
  • Store Operations: Direct and control daily store operations, including managing staff, inventory, and customer service.
  • Staff Management: Recruit, hire, and supervise staff, as well as conduct performance reviews and provide coaching and development opportunities.
  • Merchandise and Services: Determine the merchandise and services to be sold, and implement pricing and credit policies.
  • Customer Service: Resolve customer complaints and issues, and provide excellent customer service to ensure customer satisfaction.
  • Inventory Management: Locate, select, and procure merchandise for resale, and manage inventory levels to ensure optimal stock levels.
  • Performance Metrics: Evaluate daily store operations and performance metrics, and make recommendations for improvement.
Personal Qualities
  • Goal-Oriented: You are a goal-oriented individual who is driven to achieve results and exceed expectations.
  • Hardworking: You are a hardworking individual who is willing to put in the time and effort required to succeed in this role.
  • Integrity: You possess high levels of integrity and are committed to upholding the values and principles of Promoguyz.
  • Outgoing: You are an outgoing and approachable individual who is able to build strong relationships with colleagues, customers, and stakeholders.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 1 year to less than 2 years of experience in a retail operations or management role.
What We Offer
  • Mentorship: Opportunities for mentorship, coaching, and networking with experienced colleagues.
  • Support for Newcomers and Refugees: Mentorship programs that pair newcomers and/or refugees with experienced employees.
  • Support for Youths: Mentorship, coaching, and networking opportunities for youth.
  • Support for Mature Workers: Mentorship, coaching, and networking opportunities for mature workers.