Restaurant Operations Manager
3 weeks ago
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Ontario. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of quality and efficiency.
Key Responsibilities:- Financial Management: Analyze budget to boost and maintain the restaurant's profits, develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies, and balance cash and complete balance sheets, cash reports and related forms.
- Operations Management: Evaluate daily operations, monitor revenues to determine labour cost, monitor staff performance, plan and organize daily operations, set staff work schedules, supervise staff, train staff, and negotiate arrangements with suppliers for food and other supplies.
- Customer Service: Address customers' complaints or concerns, provide customer service, and manage events.
- Supervision: Supervise 1 to 2 people, 3-4 people, or 5-10 people.
- Computer and Technology Knowledge: Proficient in MS Access, MS Excel, MS Office, MS Outlook, MS PowerPoint, MS Windows, and MS Word.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years or equivalent experience.
- Language: English.
- Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Repetitive tasks.
- Handling heavy loads.
- Physically demanding.
- Attention to detail.
- Combination of sitting, standing, walking.
- Accurate.
- Client focus.
- Dependability.
- Efficient interpersonal skills.
- Excellent oral communication.
- Excellent written communication.
- Flexibility.
- Organized.
- Reliability.
- Team player.
- Ability to multitask.
We offer a competitive salary and benefits package. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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