Terminal Operations Manager

3 weeks ago


Brampton, Ontario, Canada CN Full time

The Terminal Operations Manager at CN is responsible for overseeing the daily operations of their terminal or territory with a focus on safety, process management, and efficient asset utilization. This role sets a safety compliance example and encourages adherence to safety protocols among all employees.

Main Responsibilities

  • Safety and Compliance Management
  • Control daily safety requirements and validate rule compliance
  • Provide feedback and coaching to employees
  • Placement and Productivity
  • Plan placement and monitor productivity for timely operations
  • Staff Management
  • Onboard, coach, and mentor employees on operational changes
  • Trucking Management
  • Ensure timely service to the trucking community

Working Conditions

This role involves 24/7 office shifts, including weekends and holidays, with outdoor work in various conditions. Being on-call 24/7 is also part of the job, requiring the ability to handle pressure and meet tight deadlines.

Requirements

  • Experience
  • Minimum 5 years in operations management
  • Experience leading unionized teams
  • Experience in a 24/7 setting
  • Experience in managing safety-sensitive roles
  • Education/Certification/Designation
  • Post Secondary Degree in Operations or Marketing
  • Valid Driver's Licence
  • First Aid Certification
  • Competencies
  • Demonstrates commitment to safety and ESG principles
  • Builds relationships to support customer needs
  • Collaborates with internal stakeholders for higher productivity
  • Inspires through effective communication
  • Uses feedback to enhance performance
  • Makes timely decisions to drive results
  • Applies analytical thinking for sustainable performance
  • Handles pressure and change effectively
  • Technical Skills/Knowledge
  • Understanding of Safety Management
  • Proficiency in Microsoft Office
  • Knowledge of strategic planning and resource management


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