Terminal Operations Manager
3 weeks ago
The Terminal Operations Manager at CN is responsible for overseeing the daily operations of their terminal or territory with a focus on safety, process management, and efficient asset utilization. This role sets a safety compliance example and encourages adherence to safety protocols among all employees.
Main Responsibilities
- Safety and Compliance Management
- Control daily safety requirements and validate rule compliance
- Provide feedback and coaching to employees
- Placement and Productivity
- Plan placement and monitor productivity for timely operations
- Staff Management
- Onboard, coach, and mentor employees on operational changes
- Trucking Management
- Ensure timely service to the trucking community
Working Conditions
This role involves 24/7 office shifts, including weekends and holidays, with outdoor work in various conditions. Being on-call 24/7 is also part of the job, requiring the ability to handle pressure and meet tight deadlines.
Requirements
- Experience
- Minimum 5 years in operations management
- Experience leading unionized teams
- Experience in a 24/7 setting
- Experience in managing safety-sensitive roles
- Education/Certification/Designation
- Post Secondary Degree in Operations or Marketing
- Valid Driver's Licence
- First Aid Certification
- Competencies
- Demonstrates commitment to safety and ESG principles
- Builds relationships to support customer needs
- Collaborates with internal stakeholders for higher productivity
- Inspires through effective communication
- Uses feedback to enhance performance
- Makes timely decisions to drive results
- Applies analytical thinking for sustainable performance
- Handles pressure and change effectively
- Technical Skills/Knowledge
- Understanding of Safety Management
- Proficiency in Microsoft Office
- Knowledge of strategic planning and resource management
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