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Automobile Garage Manager

2 months ago

Toronto, Ontario, Canada PAE TRUCKS Full time
About the Role

We are seeking a highly skilled and experienced Automobile Garage Manager to join our team at PAE TRUCKS. As a key member of our operations team, you will be responsible for overseeing the daily activities of our garage, ensuring that our customers receive exceptional service and that our business runs smoothly and efficiently.

Key Responsibilities
  • Operational Management
    • Direct and control daily garage operations to ensure maximum efficiency and productivity.
    • Plan and organize daily activities to meet customer demands and business objectives.
  • Staff Management
    • Manage a team of technicians and support staff to ensure that they have the necessary resources and training to perform their duties effectively.
    • Assign duties and responsibilities to team members to ensure that tasks are completed on time and to a high standard.
  • Customer Service
    • Ensure that customers receive exceptional service and that their needs are met in a timely and professional manner.
    • Resolve customer complaints and issues in a fair and efficient manner.
  • Business Development
    • Study market research and trends to determine consumer demand and potential sales volumes.
    • Develop and implement marketing strategies to attract new customers and increase sales.
  • Financial Management
    • Plan and manage budgets to ensure that expenses are controlled and revenues are maximized.
    • Monitor and analyze financial performance to identify areas for improvement.
  • Regulatory Compliance
    • Ensure that the garage operates in compliance with all relevant laws and regulations.
    • Develop and implement policies and procedures to ensure compliance.
Requirements
  • Education
    • Bachelor's degree in a relevant field such as business, management, or a related field.
  • Experience
    • 2 years to less than 3 years of experience in a similar role.
  • Skills
    • Strong leadership and management skills.
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Knowledge of garage operations and management principles.
Working Conditions
  • Work Environment
    • Work in a fast-paced garage environment with a focus on customer service and satisfaction.
  • Work Schedule
    • 35 to 40 hours per week.
Language
  • Language of Work
    • English.