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Branch Manager

2 months ago

Kelowna, British Columbia, Canada Royal Bank of Canada Full time
{"Job Summary": "As a Branch Manager at Royal Bank of Canada, you will be a local market leader, motivating and coaching your team to deliver exceptional client experiences. You will capitalize on emerging market opportunities and act as an RBC Ambassador within your community, building relationships and encouraging collaboration across all roles. Your goal is to support the ongoing development of staff through consistent routines, ensuring a high level of employee capability and engagement.", "What is the opportunity?": "You will lead change and allocate resources to meet the needs of your community, growing sales, revenue, and market share. You will inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience.", "What will you do?": "
  • Deliver results and support new client acquisitions through multiple channels, including your own team and local partners.
  • Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share.
  • Ensure high employee engagement through recruiting, talent management, development, and career planning.
  • Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience.
  • Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage.
  • Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports.
", "What do you need to succeed?": "
  • Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years.
  • Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date.
  • Minimum 3 years in a people management role.
  • Entrepreneurial business acquisition mindset.
  • Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access.
", "What's in it for you?": "We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.", "Job Skills": "Building Talent, Critical Thinking, Inspiring, Long Term Planning", "Additional Job Details": "

We are committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

We strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

", "Inclusion and Equal Opportunity Employment": "At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities."}