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Cultural Health Navigator, Arabic

2 months ago

Surrey, British Columbia, Canada DIVERSEcity Community Resources Society Full time
About the Role

We are seeking a highly skilled and compassionate Cultural Health Navigator to join our team at DIVERSEcity Community Resources Society. As a Cultural Health Navigator, you will play a vital role in improving health outcomes for government-assisted refugee populations who face language and cultural barriers in navigating the healthcare system.

Key Responsibilities
  • Work with refugee populations to identify immediate health needs and provide health orientation, navigation, and promotion in a culturally safe and trauma-informed manner.
  • Support overall health promotion of clients through providing information on health and health behaviors, and health programs/resources available.
  • Deliver clear, timely, and appropriate pathways through service bridging and referrals for healthcare access within a cultural context.
  • Accompany clients to medical appointments and work collaboratively with healthcare staff to provide cultural bridging between clients and healthcare practitioners.
  • Empower independent healthcare system navigation, including non-medical and community supports, to positively influence social determinants of health.
  • Collaborate with healthcare staff on healthcare planning for patients and develop individualized and effective service plans.
  • Carry out continuous service delivery monitoring, evaluation, and quality assurance, providing data on client profiles and needs.
Requirements
  • Degree in Health Sciences or related field and two years of related experience.
  • Minimum 2-3 years of experience in settlement case management.
  • Fluency in reading, writing, and speaking English and Arabic.
  • Demonstrated understanding of social determinants of health and their impact on racialized refugee populations.
  • Knowledge of the government-assisted refugee experience and settlement challenges.
  • Knowledge of health systems and refugee-focused programs in the Lower Mainland.
  • Ability to work independently, take initiative, and solve problems as part of a team.
  • Working knowledge of standard office equipment and software applications.
What We Offer

We offer a competitive salary and a comprehensive benefits package. This position requires union membership and a Criminal Record Check is a requirement of employment.