Retail Store Operations Manager

4 weeks ago

Richmond Hill, Ontario, Canada Mon Sheong Full time
Job Summary
As a Retail Store Manager at Mon Sheong Foundation, you will oversee daily store operations to deliver exceptional customer experiences and drive sales growth in a fast-paced retail environment.

About Mon Sheong
A Canadian registered charitable organization serving the Greater Toronto Area since 1964, Mon Sheong Foundation is dedicated to making a positive impact in the community.

Key Responsibilities
* Develop and implement sales strategies to meet or exceed sales targets and drive business growth.
* Manage store inventory, including ordering and receiving merchandise, to ensure optimal stock levels and minimize waste.
* Supervise and train staff to deliver excellent customer service and sales performance, fostering a positive and inclusive work environment.
* Analyze sales data to inform business decisions and drive process improvements, staying up-to-date with industry trends and best practices.
* Collaborate with the management team to achieve organizational goals and objectives, ensuring compliance with company policies and procedures, as well as relevant laws and regulations.
* Develop and manage budgets to optimize store performance and profitability, identifying opportunities for process improvements and implementing changes to enhance efficiency and productivity.
* Build strong relationships with customers, vendors, and community partners to drive business growth and reputation, participating in ongoing training and development to enhance skills and knowledge.

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