Accounts Receivable Team Lead

2 months ago

Markham, Ontario, Canada BGIS Full time

About the Role

The Accounts Receivable Team Lead is a key member of the back-office team at BGIS, supporting the Financial Analyst representatives of the billing team. This position is responsible for accurate and timely processing of customer invoices, receipts to established internal policies, processes, and work instructions.

Key Responsibilities

  • Oversee the delivery of standard transactional support for a process within an Accounting cycle or client account/product line.
  • Ability to complete and resolve assigned basic account reconciliations independently.
  • Identifies issues or discrepancies in basic transactional accounting while supporting team members.
  • Focus on creating a variety of accurate invoices for both IFM & point solutions clients.
  • Understand GAAP requirements relevant to the financial cycle/portfolio supported, including audit and internal control requirements.
  • Maintains accurate and complete records for audits, with the ability to extract data upon request.
  • Participate in establishing process and develop work instructions to better support the invoicing function.
  • Communicate with varying levels of Management, including both Operations and Finance to ensure deliverables are met in a consistent and accurate manner.

Customer Receipts Processing

  • Processes customer payments (receipts) in accordance to established processes.
  • Communicates with concerned parties such as client controllers to follow up, clarify information or resolve disputes (payment not made on time). Escalates to management, where required.
  • Communicates with clients to set up electronic fund transfers (EFT) for deposits.
  • Reviews documents for compliance and completeness against established requirements. Identifies non-compliant items and missing information and obtains information to ensure compliance to established procedures and requirements.
  • Ensures cash is applied in the appropriate customer within the company ERP in Oracle.
  • Ensure cash application policies and procedures are complete and updated on a regular basis.
  • Identify areas of process improvement and participate in automation of cash application and accounts receivable tasks.
  • Review customer funds received and prepare analysis for treasury to transfer funds to the appropriate client or BGIS bank account.
  • Prepare and document and performs bank deposits.

Accounts Receivable Monitoring

  • Monitor notice of payments and contact client if funds not received to verify wire details correct.
  • Review unapplied cash receipts and follow-up with concerned parties to investigate payment details.
  • Escalate issues to manager that cannot be resolved.
  • Prepare accounts receivable aging reports and perform analysis where required, escalating provisions for doubtful accounts.
  • Work with client account representatives and finance to gather information required to process client set up requisitions.
  • Files, maintains and retrieves documentations for audit support.
  • Collaborate on establishing collections protocol and documentation to ensure client management (communicating back to Operations about non-payment).
  • Other duties as assigned.

Requirements

  • Business Diploma or Degree, with 1-3 years' relevant work experience is an asset.
  • Display excellent interpersonal and communication skills, both written and verbal is essential.
  • Ability to process data requiring strong attention to detail and accuracy.
  • Prioritization skills to perform in a deadline-oriented environment.
  • Analyze problems and have problem-solving skills, with the ability to exercise judgement.
  • Work independently as well as in a team-based environment.
  • Work in a fast-paced environment.
  • Strong organizational, coordination and documentation skills with the ability to multi-task.
  • Intermediate level knowledge of current accounting systems and MS Office suite of software.
  • Intermediate understanding of the interactions between financial systems related to the portfolio supported.
  • Ability to work with IT and operational teams on basic system setups.
  • Proficient with accounting systems, MS Office Excel and other MS Office software applications along with ability to quickly learn other information systems and software applications.

Language

English

Location

Remote

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