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Billing and Customer Service Office Coordinator
1 month ago
Gardewine, a Manitoba-based company with terminals across Canada, is seeking a skilled Billing and Customer Service Office Clerk to join its team in the Thompson Terminal.
This role reports to the Terminal Manager and involves coordinating and completing a series of office duties in support of all terminal operations. Key responsibilities include:
- Providing exceptional customer service and support
- Completing accurate and timely billing of shipping documents
- Performing general office duties such as filing, reception, tracing, and customer service
- Answering phones and directing calls to the appropriate person
- Entering information about completed deliveries into the computer system
- Scanning documents to be saved in the imaging system
- Generating and producing reports on on-time performance for key customers
- Performing other duties as assigned to meet the goals of the terminal
- Working safely and complying with Gardewine's safe work practices, policies, and procedures
Requirements include secondary education in a related field, previous transportation experience, strong organizational skills, time management, attention to detail, and excellent customer service skills. Proficiency in Microsoft Office, particularly Excel and Word, is also essential. The ideal candidate is able to work independently in a fast-paced environment and possess strong computerized data entry skills.
