Customer Service Representative
2 months ago
About Lordco Auto Parts
We are a leading retailer of automotive parts and accessories, with a strong commitment to customer service and community involvement.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Cash Handling Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.
Key Responsibilities
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Process cash register transactions, including handling cash, cheques, debit, credit card, and gift card payments.
- Balance cash register and handle financial paperwork, ensuring accuracy and attention to detail.
- Maintain showroom inventory and workspace cleanliness, adhering to company standards.
- Process refunds and returns, following company policies and procedures.
Requirements
- Cash-handling and customer service experience is preferred.
- Strong interpersonal skills, with the ability to interact with customers in a friendly, enthusiastic, and positive manner.
- Strong attention to detail, time management, and problem-solving skills.
- Ability to work independently and as part of a team, managing multiple priorities.
- Ability to lift items up to 50lbs.
What We Offer
- Competitive starting wage of $17.40/hour.
- Opportunities for career growth and development within a dynamic and inclusive team.
- A comprehensive benefits package, including extended health and dental coverage, life insurance, and education assistance.
Why Work with Us
We are committed to fostering a culture that celebrates diversity, promotes equity, and prioritizes inclusion in every aspect of our organization. We recognize that embracing diversity enriches our workplace, enhances our perspectives, and fuels innovation.
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