Financial Services Relationship Manager
2 months ago
About Webster Bank
At Webster Bank, we're dedicated to putting people first and helping individuals, families, businesses, and our colleagues achieve their financial goals. Founded in 1935, our focus has always been on serving our clients and supporting our communities with integrity, collaboration, accountability, agility, respect, and excellence.
Job Summary
We're seeking a skilled Relationship Banker II to join our team at Webster Bank. As a key member of our banking center, you'll play a vital role in expanding your career potential, benefiting from robust development opportunities, and enjoying meaningful work.
Key Responsibilities
- Customer Service: Respond to customers' needs accurately and timely, providing exceptional service and support.
- Needs-Based Conversations: Evaluate clients' needs and offer appropriate financial products and services through in-depth conversations.
- Transaction Processing: Perform routine teller transactions and support segmentation strategy for sales and retention.
- Goal Achievement: Achieve/exceed individual and team goals in sales, service, and operations.
- Compliance: Maintain compliance with regulations and bank policies.
- Team Support: Assist with supervision of banking center colleagues and onboard new bankers.
Requirements
- Education: High school diploma/GED required; Associate's or Bachelor's degree preferred.
- Experience: 2-4 years customer sales/service experience with 1-2 years supervisory preferred.
- Product Knowledge: Working knowledge of all products and services.
- Customer Service Skills: Demonstrate strong customer service skills and ability to support teamwork.
- Schedule Flexibility: Flexible schedule with the ability to work Saturdays, Sundays, and extended hours.
Compensation
The estimated salary range for this position is $ to $ USD an hour. Actual salary may vary based on knowledge, skills, experience, and location. Incentive compensation is also available.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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