Sales Trainer

1 month ago

Toronto, Ontario, Canada Teleperformance Full time
Job Title: Sales Trainer

Teleperformance is a global leader in client experience management and contact center business process outsourcing. We are seeking a dynamic individual to join our team as a Sales Trainer, responsible for delivering internal training on Google Ads product suite.

About the Role

This is an exciting opportunity to work with a talented team and contribute to the growth and success of our organization. As a Sales Trainer, you will be responsible for managing and delivering product training programs based on needs analysis and new product launches. You will work closely with the Training Manager and Google PSA managers to ensure sales and product training are clearly defined, documented, and delivered for each role within the organization.

Key Responsibilities
  • Develop and deliver product training programs based on needs analysis and new product launches.
  • Manage and deliver internal training on Google Ads product suite.
  • Work closely with the Training Manager and Google PSA managers to ensure sales and product training are clearly defined, documented, and delivered for each role within the organization.
  • Track and measure training results and present back to the Operations Managers and Client.
  • Complete at least 1 call shadow per week.
  • Deliver 2 progressive trainings per week +1 Microlearning session.
  • Onboarding of new hire classes.
  • Present Training updates and insights on a weekly market WBR.
  • Complete training needs analysis on a quarterly basis.
Requirements
  • BA/BS degree or equivalent practical experience.
  • Min. 1 year of training experience in a sales driven environment (inbound or outbound).
  • Extensive knowledge of Google product offerings.
  • Strong interest in delivering training in a classroom and remote setting.
  • Ability to speak and write English fluently and idiomatically.
  • Public speaking skills.
  • Desirable experience working in a structured sales environment.
  • Desirable an experienced trainer.
  • Desirable project management skills.
What We Offer
  • Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
  • Robust career path with a full development plan and the opportunity to grow in the organization.
  • Paid 4 weeks training, 2 weeks leave.
  • Continuous learning through progressive training that is specific to your tenure and skills.
  • Competitive salary with incentive programs.
  • Positive and supportive environment.
  • Weekly Friday socials, trivia nights, games, and movie outings.
  • Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.
Location

Candidates are advised to be within travel distance from our primary location Yonge & Eglinton.

Teleperformance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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