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Customer Experience Associate
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in delivering exceptional service to our customers and helping them achieve their financial goals.
Key Responsibilities- Provide proactive and personalized service to customers, understanding their needs and preferences.
- Process day-to-day transactions and identify opportunities to upsell and cross-sell products and services.
- Nurture long-term relationships with customers, building trust and loyalty.
- Stay up-to-date with product knowledge and market trends to provide expert advice and guidance.
- Collaborate with colleagues to achieve team targets and contribute to a positive and inclusive work environment.
- A competitive compensation and benefits package.
- Opportunities for professional growth and development, including training and mentorship.
- A dynamic and supportive work environment that values diversity and inclusion.
- The chance to make a real difference in the lives of our customers and communities.
At Scotiabank, we are committed to creating a workplace that is inclusive and accessible for everyone. If you require accommodation during the recruitment and selection process, please let us know. We thank all applicants for their interest in a career at Scotiabank, but only those selected for an interview will be contacted.
