Tour Guide

1 month ago

Whitehorse, Yukon, Canada Kanoe People Ltd. Full time
Job Title: Tour Guide

We are seeking a skilled and enthusiastic Tour Guide to join our team at Kanoe People Ltd. As a Tour Guide, you will be responsible for leading sightseeing tours and providing exceptional customer service to our clients.

Key Responsibilities:
  • Drive sightseeing or tour vehicle
  • Confirm transportation and accommodation reservations
  • Collect administration or entrance fees
  • Resolve itinerary and other problems
  • Sell souvenirs
  • Receive payments from customers
  • Provide clients with information
  • Plan trips
  • Manage routine office functions including reception, telephone and booking appointments
  • Maintain inventory of supplies
  • Answer clients' inquiries and provide information
  • Answer written and oral inquiries
  • Provide customer service
  • Administer first aid in emergency situations
  • Track and report on current feed inventory
Requirements:
  • Valid driver's licence
  • Willing to travel for extended periods
  • Driver's abstract
  • First Aid Certificate
  • CPR Certificate
Working Conditions:
  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Physically demanding
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneeling
Personal Qualities:
  • Client focus
  • Dependability
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Judgement
  • Organized
  • Reliability
  • Team player
  • Punctuality
Screening Questions:
  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?
  • What is the highest level of study you have completed?
Experience:
  • 2 years to less than 3 years

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