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Department Head

2 months ago

Mississauga, Ontario, Canada Real Canadian Superstore Full time

**Health/Beauty Department Head Opportunity at Real Canadian Superstore**

**About the Role:**

We are seeking a highly skilled and experienced Department Head to lead our Health/Beauty department at Real Canadian Superstore. As a key member of our store management team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

**Key Responsibilities:**

  • Oversee the day-to-day operations of the Health/Beauty department, ensuring seamless execution of sales strategies and customer service initiatives.
  • Develop and implement plans to drive sales growth, improve profitability, and increase customer loyalty.
  • Train and develop department associates in customer service, product knowledge, and merchandising best practices.
  • Ensure merchandise is stocked, displayed, and priced correctly, maintaining a visually appealing store environment.
  • Monitor inventory levels, coordinate with other departments to ensure timely replenishment, and maintain accurate inventory records.
  • Maintain a clean and safe department for customers and employees, adhering to company standards and regulations.
  • Manage departmental expenses, assist in budget preparation, and ensure effective use of resources.
  • Communicate regularly with store management and other department heads to ensure alignment with store-wide goals and objectives.
  • Lead, coach, and motivate colleagues to improve productivity, engagement, and retention, fostering a positive and inclusive work environment.
  • Develop and maintain strong relationships with vendors, suppliers, and other stakeholders to drive business growth and improve operational efficiency.
  • Stay up-to-date with industry trends, competitor activity, and market developments to inform business decisions and drive innovation.

**Requirements:**

  • High school diploma or equivalent; some college coursework preferred.
  • Previous retail management experience, preferably in a departmental or specialty store setting.
  • Strong leadership and interpersonal skills, with the ability to motivate and develop associates.
  • Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work a flexible schedule, including nights and weekends, and adapt to changing business needs.
  • Proficiency in basic computer skills, including Microsoft Office, and ability to learn new systems and technologies.
  • Knowledge of retail operations, including merchandising, inventory management, and customer service principles.
  • Ability to lift and move up to 50 pounds and stand for extended periods of time.