Operations Coordinator

5 days ago


Ottawa, Ontario, Canada Athletics Canada Full time

Job Summary

The Operations Coordinator will oversee aspects of retail operations, including inventory, marketing, and on-site event work. This role will coordinate retail operations, provide support to the Manager, IT and Membership Services, and assist with marketing and promotional plans.

Key Responsibilities

  • Liaise with suppliers to manage inventory, product delivery, and promotions.
  • Manage the web and email inbox for retail operations.
  • Coordinate new product launches, including product descriptions, photo editing, and tags for SEO.
  • Create and launch sales, promotions, and other seasonal marketing initiatives.
  • Address general customer inquiries.
  • Assist with marketing and promotional plans for Athletics Canada merchandise.
  • Travel to National Championships and partner events.
  • Manage on-site pop-up shop, including inventory, on-site sales, volunteer management, and POS.
  • Provide administrative and operational support to Manager, IT and Membership Services on specific projects.
  • Assist with weekly results processing and inputting.
  • Assist with record updates.
  • Assist with submission of results to relevant governing bodies.

Requirements

  • Minimum 2 years of work experience in merchandise, marketing, or operations.
  • Working knowledge of Shopify, specifically adding products, reports, and website updates.
  • Experience or history with track and field, knowledge of the sport, and technical rules.
  • Must have a full driver's license.
  • Customer Service focused.
  • Highly organized with great attention to detail.
  • Strong communication skills, both written and verbal.
  • Proficiency with Microsoft Office.
  • Ability to work independently.
  • Bilingualism considered an asset.


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