Information Technology Specialist

1 month ago


Abbotsford, British Columbia, Canada Tajpur Investments Ltd. Full time
Job Title: Information Technology Specialist

We are seeking a highly skilled Information Technology Specialist to join our team at Tajpur Investments Ltd.

Job Summary:

The successful candidate will be responsible for providing technical support to our employees, troubleshooting computer issues, and implementing solutions. They will also be involved in the redesign of applications and software, and will supervise other technical support workers.

Key Responsibilities:
  • Provide technical support to employees, including troubleshooting computer issues and implementing solutions.
  • Consult user guides, technical manuals, and other documents to research and implement solutions.
  • Provide advice and training to employees in response to identified difficulties.
  • Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
  • Participate in the redesign of applications and software.
  • Supervise other technical support workers in this group.
  • Provide business systems, network, and Internet support to employees in response to identified difficulties.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Perform Web-server backup and recovery operations.
Requirements:
  • 1 year to less than 2 years of experience in a similar role.
  • Permanent employment.
  • English as the primary language of work.
  • 40 hours per week.


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