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Retail Sales Supervisor

3 months ago

Vancouver, British Columbia, Canada The Foam Shop Full time
Position Overview

The Foam Shop is seeking a dedicated Sales Supervisor to oversee our retail operations. This role is crucial in ensuring that our sales team meets its goals while providing exceptional customer service.

Key Responsibilities
  • Inventory Management: Organize and maintain stock levels, ensuring that merchandise is readily available for customers.
  • Staff Supervision: Lead and coordinate a team of 3-4 employees, assigning tasks and managing daily activities.
  • Customer Relations: Address customer inquiries and resolve any issues, including complaints and supply shortages.
  • Sales Strategy Development: Create and implement effective marketing strategies to boost sales.
  • Financial Oversight: Manage cash transactions and ensure accurate financial reporting.
  • Procurement: Identify and source merchandise for resale, ensuring quality and cost-effectiveness.
  • Operational Management: Plan, direct, and evaluate daily operations to enhance efficiency.
Qualifications
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year in a supervisory role.
Work Environment

This position requires the ability to thrive in a fast-paced environment, often working under pressure and meeting tight deadlines. The role involves a combination of sitting, standing, and walking, with the expectation of standing for extended periods.

Personal Attributes

The ideal candidate will possess the following qualities:

  • Attention to detail
  • Client-focused mindset
  • Excellent oral communication skills
  • Flexibility and adaptability
  • Strong organizational skills
  • Reliability and teamwork
  • Initiative and multitasking ability
  • Positive attitude and energy
  • Effective time management
  • Patience and efficiency
Work Conditions

This is a permanent position requiring 35 to 40 hours of work per week, with English as the primary working language.