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Car Sales Professional

2 months ago

Duncan, Canada AutoCanada Full time

About the Role

The Automotive Sales Representative is a key member of the AutoCanada team, responsible for interacting with potential customers to understand their purchase and vehicle preferences. This role requires a strong understanding of automotive products and services, as well as excellent communication and interpersonal skills.

Key Responsibilities

  • Greet and assist customers entering the showroom floor, presenting a professional environment that supports automotive sales while ensuring customer satisfaction.
  • Answer questions about new cars, used cars, vehicle performance, applications processes, and financing for the clientele, acting as a 'subject matter expert.'
  • Employ strong communication and interpersonal skills to build rapport when assisting potential customers with their vehicle selection and finalizing their payment terms.
  • Maintain an up-to-date customer database to drive current and future automotive sales for the dealership.
  • Present used and new cars through test drives, demonstrations, and dealership walk-throughs.
  • Leverage negotiation skills without compromising customer satisfaction to carry out the sales process following dealership standards and policies.
  • Follow up with previously sold clients to earn repeat and referral business while maintaining the highest customer satisfaction standards possible, striving for perfection with each transaction.
  • Stay current on required dealer group and manufacturer training.
  • Other duties as assigned by store leadership.

Requirements

  • Must be 18 years of age or older to meet insurance requirements for operating a motor vehicle.
  • Possession of authorized documentation required to gain employment, in addition to having a current, valid driver's license.
  • Must submit to and adequately pass a pre-employment background and MVR screen prior to employment.
  • Open availability to workdays, evenings, weekends, and some holidays, knowing that employees are required to stay until the customer's purchase is complete and their satisfaction ensured.
  • High school diploma or equivalent required, bachelor's degree preferred.
  • 3+ years of experience in a customer-facing role required, with experience in retail, sales, marketing, and customer service being preferred.
  • Ability to meet the physical demands of the position, which includes standing, sitting, walking, bending, crouching, reaching, lifting, etc.
  • Excellent verbal and written communication skills, with the ability to construct emails and messages in a professional and inviting manner.
  • Has the competitive spirit, drive, outgoing personality, consistency, and resilience to meet monthly sales objectives while following a daily work plan.

Compensation

  • Paid training for the first 3 months – Earn while you learn.
  • Competitive pay plan that pays on volume – the more you sell, the more you earn.
  • Opportunities to earn monthly and quarterly spiffs from the dealership and from the OEM.
  • Yearly bonus opportunity based on overall store performance.