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Restaurant Operations Supervisor

2 months ago

Lethbridge, Alberta, Canada Smitty's Family Restaurant and Lounge Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Smitty's Family Restaurant and Lounge. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of a team of 5-10 staff members, providing guidance and support to ensure that they are meeting their job responsibilities.
    • Train staff in job duties, sanitation and safety procedures, and provide ongoing coaching and feedback to improve performance.
  • Operations Management
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Estimate ingredient and supplies required for meal preparation and maintain records of stock, repairs, sales, and wastage.
    • Prepare and submit reports to management on a regular basis.
  • Customer Service
    • Ensure that all customers receive excellent service and that their needs are met in a timely and efficient manner.
  • Work Environment
    • Work in a fast-paced environment with a high level of attention to detail, standing for extended periods and working in a team environment.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Personal Qualities
    • Flexibility and ability to work in a team environment.
    • Strong communication and interpersonal skills.
    • Ability to work in a fast-paced environment with a high level of attention to detail.
Working Conditions

This is a permanent, full-time position working 40 hours per week. The work language is English.