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Business Systems Analyst
1 month ago
The Business Analyst I is a key member of the Arts Instructional Support and Information Technology (ISIT) team, responsible for supporting the successful delivery of projects and services for the administrative, teaching, and research needs of the Faculty of Arts. This role involves working closely with faculty, staff, and students to align business initiatives with technological solutions.
Key Responsibilities
Consult with stakeholders to carry out business process assessments, utilizing a structured requirements process to identify business priorities.
Document business requirements and define business rules.
Prepare functional, system, and program specifications.
Plan and lead workshops, interviews, and surveys to gather requirements.
Consolidate and review information gathered through various requirements gathering processes, summarizing findings and presenting to stakeholders and senior management.
Provide input to project documentation and status reports by documenting requirements and business priorities.
Acquire working knowledge of the university's technical and business environment.
Build and maintain good working relationships with functional teams, management, and client stakeholders.
Requirements
Undergraduate degree in a relevant discipline.
Minimum of two years of related experience, or the equivalent combination of education and experience.
Willingness to respect diverse perspectives and demonstrate a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion.
Preferred Qualifications
Professional development in business analysis and related disciplines is an asset.
Experience in IT, service/help desk, project management, higher education, or a related field is an asset.
Demonstrated understanding of key technical environments and ability to effectively identify integration, security, scalability, and performance requirements.
Ability to effectively facilitate groups to achieve appropriate outcomes.
Knowledge of project management, quality assurance, change management disciplines, and best practices is an asset.
Good organizational, planning, and prioritization skills are essential.
Able to multi-task and deliver multiple assignments in a fast-paced and changing environment.
Demonstrates the willingness, ability, and enthusiasm to learn new processes, methodologies, or technologies.
