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Salesforce Delivery Excellence

2 months ago

Montreal, Quebec, Canada Slalom Full time
About the Role

We are seeking a highly experienced and skilled Salesforce Delivery Excellence - Senior Delivery Principal to join our team at Slalom. As a Senior Delivery Principal, you will be responsible for leading complex Salesforce projects, shaping the overall strategy, and ensuring successful delivery.

Key Responsibilities
  • Practice Building - Drive overall account growth through a combination of business development, talent management, oversight of delivery work, and thought leadership.
  • Team & Individual Development - Maximize team performance through an effective team approach that increases productivity and job satisfaction.
  • Engagement Management - Manage engagement risk, project economics including planning and budgeting, managing accounts receivable, defining deliverable content, and ensuring buy-in of proposed solutions from top management levels at the client.
  • Identify opportunities for growth and maturation of Salesforce offerings.
  • Provide oversight and governance of all sold and managed Salesforce projects.
  • Drive business development with the proper information, tools, and subject matter expertise to sell engagements within the offering.
  • Develop and deliver leading practices.
  • Maintain awareness of industry leading practices and business levers for Salesforce offerings.
  • Oversee quality assurance of project delivery.
  • Assign practice area development tasks when resources are between projects.
  • Responsible for People/Career Management and project staffing.
  • 75% target utilization & $2.5million + managed revenue target.
Requirements
  • 7+ years' experience in a management consulting environment.
  • Technical understanding of Salesforce with demonstrated experience with Salesforce architecture and APIs.
  • Experience leading complex $10million + Salesforce engagements.
  • Exposure to Agile/Scrum and Waterfall methodologies.
  • Expert at project delivery, including all aspects of program management and the SDLC.
  • Expert business operations (e.g., invoicing, SOWs, margins, utilization).
  • Skilled at managing multiple complex projects at once.
  • Bilingual in French (Both verbal and written).
  • Excellent mentoring and leadership skills.
About Slalom

Slalom is a purpose-led, global business and technology consulting company. Our purpose—to help people and organizations dream bigger, move faster, and build better tomorrows for all—guides everything we do. And our north star is our vision of a world in which each person has the opportunity to love their life and work.

We are a hybrid company, working in a collaborative environment, and we are committed to our local communities and your long-term success—while also staying connected globally.

We are honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running.