Program Supervisor Non Profit

4 weeks ago


Midhurst, Ontario, Canada Simcoe County Full time
Job Title: Program Supervisor Non Profit

Job Summary:

The Program Supervisor Non Profit is responsible for overseeing the administration of mandated Social Housing programs and non-mandated affordable housing programs in the County. This role ensures that housing providers and other housing system stakeholders are meeting their obligations in compliance with Social Housing legislation, County policies, standards, and various operating agreements.

Key Responsibilities:

  1. Supervise and administer the implementation of social housing legislation, policies, guidelines, standards, and operating agreements with non-profit and public housing providers.
  2. Provide leadership and supervision to housing staff, motivating and guiding employees to achieve departmental goals and objectives.
  3. Analyze and monitor financial performance of housing providers, reviewing budgets, in-year requests for subsidy, impact of funding models, and annual reconciliations.
  4. Conduct program reviews with social and affordable housing providers to ensure compliance with program requirements and develop intervention strategies for non-compliant providers.
  5. Interpret legislation, directives, policies, and procedures, explaining complex terminology and changes in legislative requirements to various audiences.
  6. Provide information and advice to tenants, service agencies, and the general public on legislation, governance issues, rent calculations, maintenance, and eviction procedures.
  7. Work with the Finance department to review, negotiate, and recommend approval for housing provider operating budget subsidies.
  8. Provide advice and guidance to providers and managers on budget and year-end reporting processes and day-to-day financial and administrative procedures.
  9. Prepare business cases outlining options and recommendations for senior management decisions on controversial issues and risk management strategies.
  10. Implement and monitor recommended risk management strategies regarding controversial and sensitive issues.
  11. Provide advice and guidance on property management and building maintenance issues.
  12. Develop training materials and conduct workshops on Social Housing programs and requirements.
  13. Develop and implement program design and implementation of new initiatives, working in partnership with other departments and external stakeholders.
  14. Develop and implement policies and procedures for mandated social housing programs and non-mandated affordable housing programs.
  15. Develop and maintain relationships with clients, the public, housing providers, agencies, board of directors, government agencies, municipal staff, senior management staff, Provincial staff, and others.
  16. Work with community agencies, networks, and other stakeholders to develop large-scale information and marketing sessions.
  17. Participate in committees as required.

Requirements:

  • A diploma or degree in Social Sciences, Business Administration, or a related field, Property Management Certification, or equivalent.
  • Strong knowledge of social housing and affordable housing principles, policies, and programs.
  • Good knowledge of social housing and affordable housing administration, planning, and financial management.
  • Good supervisory skills to provide direction to housing provider's staff and boards of directors.
  • Strong financial and budgeting skills.
  • Strong interpersonal and oral communication skills.
  • Self-motivated, able to act independently and as part of a team.
  • Strong time management and multi-tasking skills.
  • Proven ability to foster a cooperative work environment.
  • Demonstrated ability to achieve performance objectives in a corporate environment.
  • Good knowledge of business accounting, budgetary theory, and program administration principles and practices.
  • Good knowledge of property management and building maintenance.
  • Knowledge of word-processing, spreadsheet application skills, and database programs used for program monitoring.
  • Valid G Class Driver's License and access to a reliable vehicle.
  • Criminal reference check with vulnerable sector clearance.
  • Bilingualism in English and French is considered an asset.

Experience:

  • A minimum of three (3) years of progressively responsible experience in Social Housing, plus one (1) year as a Program Supervisor or similar position.

Working Conditions:

  • Regular office environment, occasionally may be exposed to angry confrontational people.
  • May be required to work outside of regular business hours occasionally.


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