Product Specialist

2 days ago


Cowansville, Quebec, Canada RONA Full time
About RONA

At RONA, we're passionate about helping people bring their projects to life. With over 22,000 employees across Canada, we're committed to making a difference in the communities we serve.

Job Summary

We're seeking a Product Specialist to join our team. As a Product Specialist, you'll play a key role in satisfying Rona customers and achieving our sales objectives. You'll serve as the store expert, providing detailed product information to customers and other RONA associates.

Key Responsibilities
  • Serve as the store expert by providing detailed product information to customers and other RONA associates
  • Conduct sales activities, including promoting and recommending products, plans, or installation services that match customer needs
  • Keep shelves stocked and merchandise correctly displayed
  • Prepare weekly flyer
  • Perform order management duties, including entering new orders for customers, reaching out to vendors on special orders, tracking and fulfilling orders, and resolving issues
  • Provide excellent customer service through the daily execution of RONA customer service programs, including following up on completed orders to ensure customer satisfaction, and assisting customers as needed in locating, selecting, carrying, and loading merchandise
Requirements
  • Experience in a similar role
  • Excellent customer service skills
  • Strong analytical skills
What We Offer

At RONA, we're committed to encouraging diversity and inclusion. We're pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.


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