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Food Service Manager
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Kitchen Management Coordinator
2 months ago
We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Cross Iron Chicken Foods Inc. as a key member of our operations team.
Key Responsibilities- Leadership and Supervision
- Direct and supervise a team of 5-10 staff members in a fast-paced food service environment.
- Establish and maintain high standards of quality, safety, and customer service.
- Operations Management
- Coordinate and oversee the preparation and portioning of food, ensuring efficient and effective service.
- Estimate and manage inventory of ingredients and supplies.
- Maintain accurate records of stock, sales, and wastage.
- Training and Development
- Train and develop staff in job duties, sanitation, and safety procedures.
- Provide coaching and feedback to staff to improve performance and achieve goals.
- Customer Service
- Address customer complaints and concerns in a professional and courteous manner.
- Ensure that food and service meet quality control standards.
- Reporting and Administration
- Prepare and submit reports on sales, inventory, and other key performance indicators.
- Maintain accurate and up-to-date records of staff performance and customer feedback.
- Education
- Secondary (high) school graduation certificate.
- Experience
- 1 year to less than 2 years of experience in a food service environment.
- Work Environment
- Fast-paced food service environment with a focus on customer satisfaction.
- Physical Demands
- Standing for extended periods.
- Bending, crouching, kneeling.
- Walking.
- Physically demanding work environment.
- Work Schedule
- 35 hours per week.
- Work Language
- English.
- Work Term
- Permanent.
