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Key Market Manager

2 months ago


Hannon ON, Canada Navistar Inc Full time
Job Title: Key Market Manager

Navistar Canada, ULC., is a leading manufacturer of International brand commercial and military trucks, and IC BusTM brand school and commercial buses. The company also provides truck and diesel service parts and financing services.

Why Navistar?

We have redesigned most of the International Truck vehicle line-up, including the LT Series and RH Series tractors, HX Series vocational truck, and soon to be introduced HV Series and MV Series trucks. Our market share is growing in several core segments, a testament to customer acceptance of our new products.

Product quality and uptime have been a strong focus across the entire company. We have introduced new powertrains to our truck line-up, including the International A26 12.4L diesel. Our alliance with Volkswagen Truck and Bus increases our global scale, strengthens our competitiveness, and provides customers with expanded access to cutting-edge products, technology, and services.

What We Offer

We value our employees and offer:

  • Medical benefits without waiting period
  • Yearly Health Services Spending Account
  • Health Club Subsidy Program
  • Employee Assistance Program
  • Best Doctors
  • Critical Illness Insurance
  • Defined Contribution Pension

We have a challenging and dynamic opportunity for the right candidate.

Job Purpose:

The Key Market Manager provides functional parts business expertise to district dealer teams primarily in British Columbia. They are responsible for creating, developing, and managing relationships between Navistar and retention/conquest customers, including local, regional, and national accounts.

Primary Duties & Responsibilities:
  1. Ensures dealers understand all systems, policies, and procedures related to parts.
  2. Works with dealers to understand parts product requirements to match local market needs.
  3. Facilitates product and sales training for dealer counter staff, inside sales, and outside sales.
  4. Communicates local product requirements to Navistar's Product Management Team.
  5. Develops retail sales strategies with dealers to increase customer reach.
  6. Ensures Navistar program merchandising is represented in dealership showrooms to drive retail sales and product awareness.
  7. Works with OEM Suppliers & Regional Parts Sales Manager to develop local growth initiatives.
  8. Develops the dealer network for the assigned territory relating to promotions, trade fairs, open houses, and other marketing events.
  9. Increases customer awareness of Navistar products and understands customer needs.
  10. Coordinates regular meetings with dealer parts management to understand opportunities to improve sales and operational efficiencies.
  11. Has a thorough understanding of local market trends and OEM/WD competition.
  12. Works with dealers to stock appropriate levels of parts to support customer needs, including proprietary and All Makes parts.
  13. Ensures dealers are engaged in and selling Navistar's Fleetrite private brand products.
  14. Supports various regional and national account customers agreements.
Qualifications:
  • Bachelor's degree or College Degree Diploma
  • 5+ years' of sales experience in heavy duty parts or Master's degree with 3+ years' of sales experience in heavy duty parts
  • Excellent written and verbal communication skills
  • Live in assigned territory
  • Ability to travel 75%
  • Experience in OEM or aftermarket parts, marketing, sales, or management
Desired Skills:
  • Positive Attitude, Ethics, and International Values
  • Truck/component product knowledge and experience structuring sales deals
  • Work functionally in all areas while maintaining and building strong customer relationships