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Sales Representative

1 month ago

Edmonton, Alberta, Canada National Concrete Accessories Full time
Job Title: Inside Sales Representative

Are you a sales professional looking for a challenging and rewarding role? Do you have excellent communication and customer service skills? We are seeking an Inside Sales Representative to join our team at National Concrete Accessories.

Job Summary

The Inside Sales Representative will be responsible for facilitating the sales process to generate new sales opportunities or upsell via phone, email, or other electronic communication. This role will involve providing customer service for product information, order entry, and follow-up support in support of sales, gross margin, and corporate service goals.

Key Responsibilities
  • Provide superior day-to-day customer service by assisting customers in determining product needs and providing logistics support for product needs ensuring compliance with all established company policies, procedures, and guidelines.
  • Input sales orders into the computer system in an accurate and timely manner.
  • Provide customer requested information in a timely manner.
  • Continuously improve sales and product knowledge by active involvement in both inside and outside training.
  • Develops code directives for certain products while maintaining target margin goals. Generates profitable growth through quota attainment.
  • Performs estimating, take-off, and proposal duties as necessary.
  • Prospects for new sales opportunities via outbound calling and emailing.
  • Provides product pricing by consulting the pricing matrix and other resources to determine the appropriate price ensuring compliance with company guidelines and procedures.
  • Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
Requirements
  • HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.
  • 1 to 5 years sales experience.
  • Experience with inventory sales preferred.
  • Bachelor or Associate's degree preferred.

If you're looking for a challenging and rewarding sales role, we encourage you to apply. We look forward to meeting you.