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Client Relations Specialist

3 months ago

Regina, Saskatchewan, Canada O2 Consulting Full time
Position Overview

As a Client Relations Specialist at O2 Consulting, you will play a crucial role in ensuring customer satisfaction and fostering strong relationships with our clients.

Qualifications
  • Education: Completion of secondary school diploma
  • Experience: 7 months to less than 1 year in a customer service role
Key Responsibilities
  • Formulate and execute effective communication strategies
  • Implement various communication initiatives and programs
  • Provide expert advice to clients regarding promotional and advertising strategies
  • Respond to inquiries and deliver information to customers
  • Manage office supply orders and oversee inventory levels
  • Assist clients with inquiries and provide necessary information
  • Engage with clients post-sale to ensure ongoing support
Work Environment and Physical Demands
  • Strong attention to detail
  • Ability to work under pressure
  • Repetitive tasks may be required
Personal Attributes
  • Punctual and reliable
  • Strong client focus
  • Good judgment and decision-making skills
Diversity and Inclusion Initiatives

O2 Consulting is committed to creating an inclusive workplace. We provide:

  • Awareness training for employees to support individuals with disabilities
  • Diversity and cross-cultural training for newcomers and refugees
  • Programs aimed at supporting youth in the workplace
  • Training to foster a welcoming environment for Veterans
  • Cultural competency training for Indigenous employees
  • Mentorship programs for visible minorities
Employment Details
  • Work Type: Permanent
  • Language of Work: English
  • Hours: 40 hours per week