Program Director

14 hours ago


London, Ontario, Canada peopleCare Communities Full time
Director of Programs

About the Role

The Director of Programs is a key member of the peopleCare Management team, responsible for assessing the life enrichment needs of each resident and planning and directing the implementation of programs that meet those needs.

Key Responsibilities

  • Participate in initial assessments of residents to identify their physical, psychological, social, recreational, and spiritual needs
  • Develop and implement resident care plans that meet their individual needs
  • Participate in multi-disciplinary resident care conferences to coordinate life enrichment and service needs
  • Maintain awareness of changes in residents' conditions or behaviors and modify programs and care plans accordingly
  • Notify nursing staff of any observed changes and document in progress notes
  • Maintain records of initial assessments and programs for each resident
  • Review and update assessments and programs regularly
  • Communicate departmental activities to residents, staff, families, and the community to encourage participation in programs
  • Maintain all required records, reports, statistics, and legislative requirements
  • Coordinate the volunteer program, including recruiting and orienting volunteers
  • Direct and evaluate volunteer activities
  • Coordinate and evaluate Pastoral Care activities
  • Ensure Resident's Council/Family Council activities are facilitated in accordance with legislative requirements
  • Work cooperatively with staff, students, other departments, volunteers, and families to meet resident needs
  • Plan, organize, and direct the implementation of life enrichment programs
  • Provide work direction, instruction, and guidance to department staff and audits
  • Assist with the development of specific policies and procedures for the facility and department related to life enrichment requirements
  • Assist with programs as needed
  • Ensure the department complies with the Occupational Health and Safety Act and any Collective Agreements
  • Ensure staff are knowledgeable about the Occupational Health and Safety Act
  • Keep informed and current on changes to Health and Safety legislation
  • Ensure the department maintains a safe workplace environment through the implementation of safe work practices and service guidelines
  • Comply with all aspects of the Workplace Safety and Insurance Board requirements
  • Follow the organization's claims management process
  • Comply with organization-established modified work programs as required
  • Maintain statistics related to modified work program costs
  • Operate computer systems within organizational-established technology standards
  • Act as a liaison with organizational IT Consultants for the Programs department
  • Encourage staff participation in in-service education programs
  • Coordinate appropriate training for staff
  • Train staff on the use of specific policies and procedures, provincial guidelines, and standards from the MOHLTC
  • Assess and recommend programs to support the organization's Mission Statement
  • Orientate new and existing staff as required
  • Participate in committees/teams/task forces related to health, safety, and Infection Control
  • Establish and maintain communications within the department and with other departments to ensure the needs of residents are met
  • Participate in budget preparation and control
  • Order and maintain department supplies
  • Gather information on available grants and community resources
  • Liaise and consult with inspectors and professionals in relation to the needs of residents and department activities
  • Lead the hiring process for the department
  • Attempt to resolve staff issues and refer to supervisor as necessary
  • Maintain a positive image of the home through ongoing communication with the community and local media
  • Manage staff directly
  • Approval of recorded employee hours
  • Signing authority to approve spending within budget guidelines, including payables, resident purchases, and payroll
  • Access to highly confidential information

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