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Quality Assurance Specialist

2 months ago

Brampton, Ontario, Canada RGBSI Full time

Position Overview:

The Quality Assurance Specialist will take charge of ensuring the excellence of our connected services and vehicle health reporting features. This role encompasses a variety of responsibilities aimed at maintaining high standards of quality and performance.

Key Responsibilities:

  1. Conduct thorough testing of service and quality data feeds, along with vehicle health report applications, while addressing customer issues related to these services.
  2. Update and manage test plans in accordance with defect tracking and new specifications.
  3. Develop comprehensive test cases, including corner cases, and execute Failure Mode Effects Analysis.
  4. Perform various testing types such as performance, functional, stability, user experience, and regression testing on both new and existing product enhancements, utilizing vehicles, Bench Top Testers, and during field evaluations.
  5. Create, clarify, retest, and verify defects, ensuring clear and reproducible assessments for developers to address issues effectively.
  6. Oversee defect reporting and tracking, ensuring effective communication with relevant teams and management.
  7. Adapt and refine test cases as necessary for SQDF and VHR.
  8. Understand and work with SQDF, which involves collecting vehicle diagnostic data uploaded to the cloud.
  9. Familiarize with VHR, the customer health report generated from SQDF data.

Qualifications:

  1. 3-5 years of experience in design, manufacturing engineering, or product development processes.
  2. Experience with total vehicle sub-systems.
  3. Excellent communication skills, both written and verbal.
  4. Proficiency with CAN systems is required; experience with connected services is advantageous.
  5. Diagnostic knowledge is a beneficial asset.

Educational Background:
A Bachelor of Science in Engineering from an ABET accredited institution is required.

RGBSI offers competitive compensation and a comprehensive benefits package, including medical, dental, 401k, short-term disability, AD&D, tuition reimbursement, and more. We value individuals who take pride in their work and are dedicated to both personal and professional growth.