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Key Holder

2 months ago

Toronto, Ontario, Canada MAC Full time
Key Holder - Part Time - Contract Ending

Job Summary

We are seeking a highly motivated and experienced Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth operation of our store. As a Key Holder, you will be responsible for leading by example, modeling the behaviors that the sales team needs to demonstrate to provide exceptional customer service and achieve sales targets.

Key Responsibilities
  • Provide inspirational, authentic, and personalized customer service to achieve sales and customer service targets
  • Use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation
  • Have responsibility for opening and closing the store on a rotational basis
  • Lead by example, modeling the behaviors that the sales team needs to demonstrate
  • Use your coaching and mentoring skills to support the sales team in achieving their targets

Requirements
  • Proven retail experience preferably within cosmetics
  • Ability to provide inspirational, authentic, and personalized customer service
  • Previous retail operations experience including cash reconciliation and opening and closing the store is desirable
  • Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
  • Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software

What We Offer
  • Competitive hourly rate: $18.85 to $28.30 (depending on qualifications, skills, experience, and/or budget)
  • Health insurance coverage, wellness, and family support programs
  • Life and disability insurance, retirement savings plans, education-related programs
  • Paid holidays and vacation time
  • Commission/bonus plan (role eligibility may vary based on terms of the respective plan(s))