Lead - Part Time

4 weeks ago


Ottawa, Ontario, Canada Sisters Mart Full time

Job Summary
We are seeking a highly motivated and organized Weekend Team Lead to join our team at Sisters Mart. In this role, you will be responsible for overseeing weekend store operations, ensuring smooth and efficient customer service, and leading a small team to deliver an exceptional shopping experience.

Key Responsibilities

  • Manage weekend store operations, ensuring a seamless customer experience.
  • Collaborate with the Sisters Mart management team to report on weekend sales and customer feedback.
  • Supervise and motivate weekend staff to achieve high performance and teamwork.
  • Provide exceptional customer service, helping customers find the best products for their wellness needs.
  • Ensure the store is well-stocked, organized, and visually appealing at all times.
  • Assist with merchandising and inventory management to support sales goals.
  • Address customer concerns or issues promptly and professionally.
  • Foster a positive and supportive work environment for the team.
  • Support promotional events or in-store workshops as needed.

Requirements

  • 2-4 years of retail or customer service experience, with some supervisory or leadership experience preferred.
  • A passion for health, wellness, and organic products.
  • Strong communication and interpersonal skills.
  • Ability to multitask, work independently, and take initiative.
  • Detail-oriented and organized, with a focus on providing excellent customer service.
  • Availability to work weekends (Saturday and Sunday).
  • Ability to lift and move stock as needed (up to 20 lbs).

Job Details

  • Job Type: Part-time
  • Pay: From $19.00 per hour
  • Expected hours: 6 – 12 per week
  • Additional pay: Tips
  • Schedule: Weekends only
  • Work Location: In person


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