Restaurant Operations Manager
1 month ago
Job Title: Restaurant Assistant Manager
Job Summary: We are seeking a highly skilled and experienced Restaurant Assistant Manager to join our team at A&W Restaurants Inc. The successful candidate will be responsible for overseeing the daily operations of the restaurant, ensuring high-quality service, and maintaining a clean and safe environment for our customers and staff.
Key Responsibilities:
- Manage and supervise restaurant staff, including scheduling, training, and performance evaluations
- Ensure compliance with A&W standards, Provincial WCB regulations, and Employment and Health regulations
- Maintain accurate records and reports, including inventory control, cash handling, and customer feedback
- Develop and implement strategies to improve customer satisfaction, sales, and profitability
- Collaborate with the Manager to achieve business objectives and goals
Requirements:
- 3 years of experience in a restaurant supervisory role
- Strong leadership and interpersonal skills
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Knowledge of restaurant operating systems and standards
Preferred Skills:
- Acceptable oral and written English communication skills
- Acceptable mathematical skills
- Ability to train and coach others in a 'hands-on' approach
- Competent in Microsoft 365 Business applications
Physical Demands:
- Standing and walking for extended periods
- Some heavy lifting
Working Environment:
A&W Restaurants Inc is a franchise company with 40+ locations across British Columbia and the Yukon Territories. Our working environment is based on respect and listening, where everyone's efforts and results are recognized and celebrated.
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