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Parking Enforcement Officer
2 months ago
About the Role:
The University of Toronto is seeking a highly skilled and customer-focused individual to join our Transportation Services team as a Parking Enforcement Officer. In this role, you will be responsible for ensuring the smooth operation of parking services on campus, while providing exceptional customer service to students, faculty, and staff.
Key Responsibilities:
- Patrol campus parking areas to monitor and control parking violations;
- Issue parking violation notices to vehicles violating parking regulations;
- Provide written warnings to parking violators and advise on parking regulations;
- Arrange for the towing of improperly parked vehicles;
- Assist with the sale of parking permits and provide information on parking options;
- Collaborate with University police to address parking-related incidents;
- Perform minor repairs and maintenance duties as required;
- Operate a motorized vehicle to undertake parking surveillance and other duties;
- Other related duties as required.
Requirements:
- Completion of Grade 12 or equivalent combination of education and experience;
- Minimum of two years experience in a customer service position involving public contact in stressful situations;
- Experience in handling cash, making change, and balancing;
- Experience in parking control procedures and as a Municipal Law Enforcement Officer;
- Excellent communication and customer service skills;
- Ability to qualify as a Municipal Law Enforcement Officer;
- Provincial Class "G" driver's license in good standing;
- Good physical condition and ability to work outdoors in all weather conditions.