Parking Enforcement Officer

2 weeks ago

Toronto, Ontario, Canada Precise Parklink Full time

About the Role:

Precise ParkLink is seeking a highly motivated and detail-oriented Parking Enforcement Officer to join our team. As a key member of our mobility services team, you will be responsible for ensuring that all parking lots throughout the lower mainland are in compliance with regulations.

Key Responsibilities:

  • Review and understand daily scheduled routes prior to dispatching for shift
  • Review dispatch email for any client requests/check calendar for any events
  • Respond directly to client requests for enforcement in a swift and timely manner, communicate with client to confirm receipt and debrief once call has been attended to
  • Inspect vehicle & required devices prior to departing for shift; report any issues to manager immediately
  • Follow procedures regarding log sheets/recording site visits
  • Carefully check expiration date/time of parking receipts displayed on dashboards, as well as approved hangtags where applicable
  • Run plates through enforcement software at applicable sites to confirm registration
  • Ensure accuracy in issuing infractions (correct information on ticket)
  • Ensure devices are returned as they were taken, and placed back on charging units for next shifts
  • Arranging towing of vehicles where applicable, under By-Law regulations
  • Ability to work outdoors, within a sheltered garage environment
  • Mandatory health & safety training required to be completed upon hire
  • Litter pick up and general maintenance of parking equipment
  • Other duties as assigned

Requirements:

  • Valid ON drivers licence with a clean drivers abstract
  • Previous experience in parking enforcement or background in security are an asset; training will be provided
  • General knowledge of electronic equipment an asset
  • High school diploma
  • Must be punctual and self disciplined; considered a self-starter
  • Ability to work and complete tasks with minimal supervision as this is an independent, on the road job; must also strive to work in team settings towards a common purpose
  • Ability to de-escalate situations should they arise;
  • Must be polite with professional attitude, well mannered & level headed
  • Excellent problem-solving skills, time-management and training skills
  • Detailed oriented, quick learner and thinker, efficient and possess good attitude, and work ethic
  • Strong interpersonal skills with the ability to work well on their own or as part of a team
  • Good oral and written communication skills
  • Listening skills and the ability to understand and explain procedures in professional manner
  • Flexible, patient, diplomatic, courteous, tactful and with high level of integrity

About Precise ParkLink:

Precise ParkLink is a nation-wide managed services and technology firm with more than 800 employees across Canada, a head office in Toronto, and 18 supporting offices across the country. We manage thousands of parking lots on behalf of hundreds of property owners, supplying cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

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